Warranty Form


Please follow the instructions below to help us expedite your return request.

see inside for tag

Step 1:
Locate the white tag in your bag.

open bag

Step 2:
Open for an "up close" shot of the tag.

take photo

Step 3:
Take a focused photo of the tag.

After you have a legible photo (BrightLine can read information on tag) of the tag, take a couple photos of your issue. You may also explain your situation, and how you became aware of this issue. Please describe how you feel this may have happened. We do our best to accomodate your needs.

Upload Your Photos

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