Please follow the instructions below to help us expedite your return request.
Step 1: Locate the white tag in your bag.
Step 2: Open for an "up close" shot of the tag.
Step 3: Take a focused photo of the tag.
After you have a legible photo (BrightLine can read information on tag) of the tag, take a couple photos of your issue. You may also explain your situation, and how you became aware of this issue. Please describe how you feel this may have happened. We do our best to accomodate your needs.
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