We want you to like your bag and be glad you bought it. Within 30 days, if for any reason you decide the bag you just bought (or any part of the bag) is not for you, send it back for a full and prompt refund, no questions asked. (In new condition, of course.) Please note that we do not refund shipping.
We also know that you may end up doing some “experimentation” with the components you buy because there is often no really good way to know if a configuration is going to work for you until you get it in-hand and actually try it. So we don’t want you to be shy about taking your best shot and ordering the parts you think you need. As long as you keep everything in perfect condition, we’ll be glad to swap out any parts to help you get to the final configuration you’re after.
Send all returns to:
185 N. Redwood Drive
San Rafael, CA 94903